
Hey, I’m Ian!
Chief of Staff | Strategic Ops Partner to U.S. and U.K. CEOs
You’re done doing everything yourself. I help visionary women simplify operations, free up their time, and finally run the business they’ve been dreaming of—with clarity, systems, and peace of mind.
Systems I Trust
Clients & Results
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Optimized staffing costs by hiring and managing six remote administrative professionals, generating annual savings of $180,336 compared to U.S. entry-level market rates.
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Used analytics tools to optimize content sequencing, removing the need for manual oversight and saving $7,800–$20,800 annually in outsourced video editing costs.
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Online Course Creator
Challenge:
The client’s payment system kept failing. Because of the business’s high-risk category, most processors rejected them. A US agency couldn’t fix it—costing time and missed revenue.
What I Did:
I sourced a high-risk-friendly processor, handled the integration, and stabilized the payment funnel.
Outcome:
✅ Payments now process reliably
✅ Thousands/month in passive revenue
✅ No more blocked enrollments
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Online Course Creator
Challenge:
Student payments were manually verified, emails manually sent, and course access manually granted. It was slow, error-prone, and risky.
What I Did:
I built an automated workflow that instantly verifies payment, sends emails, and grants course access—no manual steps needed.
Outcome:
✅ 100% automation
✅ Zero enrollment delays
✅ Better student experience
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Content Creator
Challenge:
The same videos were reuploaded to multiple platforms without proper tagging—triggering penalties, low visibility, and lost earnings.
What I Did:
I built an advanced Asana tracker to tag and track content across platforms, avoiding duplicate uploads and ensuring compliance.
Outcome:
✅ 100% elimination of duplicate penalties
✅ 40% increase in monthly revenue
✅ Smooth multi-platform repurposing
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Medspa Owner
Challenge:
The exec needed someone to manage high-trust tasks—bank info, medical records, personal appointments—but didn’t have time or a trusted system.
What I Did:
I securely managed personal data, scheduled self-care and wellness appointments, and translated chaotic voice notes and poorly transcribed messages into clear communication.
Outcome:
✅ Full trust in sensitive delegation
✅ Reduced cognitive load for the exec
✅ Smoother, calmer days
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Led the development and implementation of internal policies and procedures to improve operational efficiency.
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Streamlined student onboarding with automated systems for payment confirmation, email communication, and course access—cutting processing time by 95% and saving over 300 staff hours annually.
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Implemented a content management system that eliminated duplicate upload errors for 12 consecutive months, preventing platform penalties and boosting revenue by 40%.
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Delivered high-level executive support, including calendar management, meeting logistics, inbox oversight, and presentation preparation—freeing leadership to focus on growth.
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Handled confidential and sensitive information with absolute discretion and integrity, ensuring trust at the highest levels of leadership.
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Integrated an automated payroll system, leading to a 95% reduction in payroll errors and improved reliability across internal processes.
Choose Your Level of Support
Tier 1: The Essentials
$750/month
Deliverables:
Calendar management (1 calendar)
Email management (up to 1 inbox, includes daily sorting, tagging, basic replies)
Personal scheduling (flights, restaurant bookings, nails, spa, wellness appointments – up to 4 per month)
Admin coordination with suppliers or vendors (up to 2 active threads at a time)
Basic staff assistance (respond to job-related questions – up to 3 requests/week)
Task status updates via Asana or preferred platform (weekly)
Light content uploads (up to 5 uploads/week with provided titles/captions)
Tier 2: Executive Flow
$1,500/month
Everything in The Essentials, plus:
Email management (up to 2 inboxes, includes filtering, follow-ups, urgent flagging)
Onboard/offboard new hires (up to 2 hires/month, includes checklist and access setup)
SOP and job aid creation (up to 2 per month)
Basic contract creation (up to 2 contracts/month for suppliers/talent using templates)
Secure login vaulting and periodic spot audits (monthly review + updates)
Video upload support (up to 10 uploads/week with basic keyword tagging and descriptions)
Research and development (1 mini research report or vendor/tool shortlist per month)
Basic SEO optimization (titles, tags, meta for up to 3 pages/month)
Competitor snapshot (monthly comparison on up to 2 competitors)
Payroll processing (monthly; for up to 10 team members)
Subscription/tool audit (quarterly, includes cancel/save recommendations)
Tier 3: Founder Freedom
$2,100/month
Everything in Executive Flow, plus:
Full content platform management (uploading, tagging, organizing across 3+ platforms; up to 15 uploads/week)
Custom automation setup (up to 1 per month using Zapier, GHL, or other tools)
Asynchronous team communication management (via Loom; includes video SOPs and updates)
Quality assurance (monthly audit across client-facing or content-facing assets)
Analytics dashboard/reporting (monthly performance snapshot with insights)
Graphic design support (up to 4 Canva graphics/week for print, social, or internal use)
Strategic vendor coordination (up to 3 active external partners, includes negotiation and follow-up)
Executive-level risk mitigation and decision support (e.g. contractor evaluation, process audits)
Wellbeing advocate (monthly team check-in summary + action suggestions)
Why these rates work:
I’m based outside the US, which means I offer the same strategic thinking and operational skillset—without charging $4K–$6K/month. My clients get trusted support, clean systems, and space to grow—with zero fluff.
Reserve an appointment
Not sure what kind of support you need? Let’s talk.
Choose the option that fits your stage and needs:
30 minutes · No charge
A casual, no-pressure intro call to understand your needs, challenges, and goals.
60 minutes · $50 USD
A deep-dive into one area of your business—operations, team issues, systems, or delegation.
60 minutes · $100 USD
A full strategy session with prep work and a post-call summary. You’ll walk away with insights, tools, and next steps tailored to your business.
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Let’s Connect
Interested in working together? Share a bit about what you need, and I’ll follow up within 1–2 business days. Let’s make things happen.